Store Policy
Customer Care
Customer Care Policy:
At You Name it Furniture, we are committed to providing exceptional customer service to all of our valued customers. If you have any questions or concerns, please don't hesitate to contact us. We're here to help!
Contact Methods:
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Phone: You can reach us by phone during our business hours of [insert hours] at 281-763-7680
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Email: You can send us an email anytime at younameit360@gmail.com We strive to respond to all emails within 24 hours.
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Live Chat: Our website features a live chat function for real-time assistance during business hours.
Customer Service Standards:
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Timeliness: We will strive to respond to all customer inquiries in a timely manner.
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Professionalism: Our customer service team is committed to providing courteous and professional assistance to all customers.
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Knowledge: We will provide accurate and helpful information to assist customers with their needs.
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Flexibility: We will work with customers to find solutions to any issues or concerns they may have.
Feedback:
We welcome and value all feedback from our customers. If you have any suggestions or comments on how we can improve our customer service, please let us know. We are always looking for ways to better serve our customers.
Thank you for choosing You Name It Furniture. We appreciate your business and look forward to providing you with exceptional customer service.
Privacy & Safety
Privacy and Safety Policy:
Protecting your privacy and ensuring the safety of your personal information is our main focus here at You Name It Furniture. We understand that your privacy is important, and we take it seriously. This policy outlines the measures we take to protect your privacy and ensure your safety when using our website.
Information We Collect:
When you use our website, we may collect personal information from you, such as your name, email address, phone number, billing address, and shipping address. We collect this information in order to process your orders and to provide you with a personalized shopping experience.
We may also collect non-personal information from you, such as your IP address, browser type, and operating system. This information is used to improve our website and to analyze user behavior.
Information Sharing:
We do not sell or rent your personal information to third parties. We may share your personal information with trusted third-party service providers who assist us in providing our services to you, such as shipping companies and payment processors. These third-party service providers are required to keep your personal information confidential and secure.
We may also share your personal information when required by law or in response to a court order or subpoena.
Security Measures:
We take the security of your personal information seriously and have implemented a number of security measures to protect your information from unauthorized access, use, or disclosure. Our website is secured using industry-standard SSL encryption technology to protect your personal information during transmission.
We also maintain physical, electronic, and procedural safeguards in order to protect your personal information.
Third-Party Websites:
Our website may contain links to third-party websites. These websites are not governed by our privacy policy, and we are not responsible for the privacy practices or content of these websites.
Changes to this Policy:
We may update this privacy and safety policy from time to time. If we make any material changes to this policy, we will notify you by email or by posting a notice on our website.
If you have any questions or concerns about our privacy and safety policy, please don't hesitate to contact us. We're here to help!
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments